OUR LONDON TEAM

We have decades of industry experience, having managed and delivered global business applications for world-leading organisations, and we employ the brightest apprentices and graduates to help us stay ahead of the curve with modern-day alternatives to legacy solutions.

EXPERT CONSULTANTS IN CRM AND SALESFORCE ACROSS THE GLOBE

Our London team brings exceptional technical skills, a deep-seated passion for technology, and a commitment to delivering outstanding customer service. This enables us to achieve unparalleled results, whether we’re providing consultancy services to solve complex CRM challenges or delivering transformative Salesforce applications for your business. 

With decades of industry experience, we have successfully managed and implemented global business applications for leading companies. Additionally, we invest in talented apprentices and graduates to help us stay ahead of the curve with modern-day alternatives to legacy solutions. 

RIBBONFISH

LONDON

Marc Defosse
FOUNDER

Marc started his careeer at Accenture, and has subsequently worked on designing and implementing innovative CRM solutions for publishers around the world, understanding their goals and vision so he can deliver optimal value.

Kevin Paul
HEAD OF PROFESSIONAL SERVICES

Kevin has over a decade’s worth of experience in Information Technology in a variety of roles, including consulting & implementation, training, business analysis, and project management.

Jessica Healy
HEAD OF OPERATIONS

Jess has over 11 years of experience in operational roles. She is experienced in increasing efficiency and driving down operational cost. A flexible and motivated manager, Jess enjoys working closely with her team to deliver business growth.

Signe Thomsen
SENIOR CONSULTANT

Signe is a recent convert to the Salesforce eco system. She is interested in building efficient solutions to deliver highly useable experiences and has been working with Salesforce CPQ and Marketing Cloud. She is always on board to tackle a fresh challenge.

Valentin Romanov
SALESFORCE DEVELOPER

Experienced Salesforce Technical Consultant with 5 years of expertise in custom solutions, including Apex, Lightning, and integrations, and a proven track record of obtaining 10 Salesforce certifications. With a degree in Program Engineering, Valentin leverages technical skills to deliver scalable solutions that align technology with clients’ goals.

Alex Kapp
PROJECT MANAGER

Alex has over 20 years experience in various operational and technical roles within STM and Educational publishing. This brings a wealth of business expertise and a real understanding of client requirements.

Chris Trainor
SENIOR CONSULTANT

Having started as an apprentice doing .NET 8 years ago, Chris has since become a talented Salesforce developer and integration specialist ensuring all customer requirements and benefits are realised.

Naym Uddin
SALESFORCE CONSULTANT

Naym specializes in Salesforce solutions and Lightning Web Components (LWC) at Ribbonfish. With a background in technology and consulting, he helps businesses optimize their Salesforce ecosystems.

“Our flexible and creative approach means we can deliver at your budget.”

– Marc Defosse, Founder

OUR EXPERTISE

We acknowledge that the most important skill of all is communication, but we are also wizards at the technical aspects. This means you can concentrate on your core business and do what you do best.

Communication skills are critical and an integral part of our approach.

Change management is key (technology is often the easy bit…)

We have delivered solutions on Apex, .Net, Javascript, React and php.

On platforms such as Salesforce, Azure, WS02, WordPress & Sharepoint.

SOME OF OUR CERTIFICATIONS

At Ribbonfish, we are committed to delivering the highest level of excellence for our customers. Through our drive for improvement, we are able to exceed expectations. Some of our certifications include:

CERTIFIED

Platform Developer I

CERTIFIED

Platform Developer II

CERTIFIED

Platform App Builder

CERTIFIED

Business Analyst

CERTIFIED

User Experience 
Design

CERTIFIED

Experience Cloud
Consultant

CERTIFIED

Sales Cloud
Consultant

CERTIFIED

Service Cloud
Consultant

CERTIFIED

Administrator

CERTIFIED

Advanced
Administrator

CERTIFIED

Sharing and Visibility
Architect

CERTIFIED

CPQ 
Specialist 

CERTIFIED

AI Specialist

CERTIFIED

Data Architect

CERTIFIED

JavaScript 
Developer I