Discover Salesforce’s updated Agentforce pricing, designed to eliminate risk and complexity from your AI adoption. Explore flexible payment options, risk-free trials, and how Ribbonfish helps you get started effortlessly.
News and Media -Kevin Paul
Be in the know on the latest news from our team of experts on CRM, Salesforce, Salesforce Apps, business technology, and more!
How to Give Your AgentForce Agent Access to Salesforce Knowledge
Learn how to seamlessly give your AgentForce agent access to Salesforce Knowledge with our practical step-by-step guide. Quickly troubleshoot common setup issues and ensure smooth integration.
Enhancing Your Salesforce B2B Marketing Analytics with Custom Fields
Maximize the power of Salesforce B2B Marketing Analytics by seamlessly integrating your own custom fields. This step-by-step guide shows you exactly how to enable Object Sync, select your specific prospect fields, and keep your analytics up-to-date—ensuring you always have comprehensive insights tailored perfectly to your business.
Exploring Salesforce Foundations and AgentForce – What You Need to Know
As more organisations look to enhance their Salesforce experience with AI-powered tools like AgentForce, it’s important to understand how Salesforce...
Unlocking the Power of Salesforce for Smarter Sales Engagement
Sales teams today need more than just a CRM—they need a smarter, more efficient way to engage with prospects and customers. That’s where Salesforce Sales Engagement comes in. From AI-powered insights to automated workflows, it helps reps focus on the right opportunities at the right time. Discover how Sales Engagement can streamline your sales process and drive better conversions.
How Wiley Leveraged Salesforce and Agentforce to Drive 213% ROI and Over 40% Increase in Efficiency
Discover how Wiley, a leader in educational publishing, transformed its customer service with Salesforce’s Agentforce and AI-powered tools, achieving over 40% efficiency gains and 213% ROI. Learn how tools like Prompt Builder and the Einstein Trust Layer are helping Wiley handle seasonal surges, onboard agents faster, and provide reliable, secure service—setting a new standard for AI-driven customer support in publishing.
Understanding Large Language Models (LLMs)
Discover how Large Language Models (LLMs) are revolutionizing the world of AI, driving advancements in customer service, content creation, healthcare, and more. Learn about the technology behind LLMs, their applications, and the challenges they present, including ethical considerations and environmental impact. As these powerful AI tools continue to evolve, understanding their potential and responsibly harnessing their capabilities is more crucial than ever. Explore the future of LLMs and how they are set to transform industries and everyday interactions.
Identity Management for Publishers
Identity management focuses on security, efficiency, compliance, and user experience. Dive into this post to learn more about identity management.
Say ‘NO’ to Duplicates
Duplicates can lead to inaccurate analysis and insights, misleading reporting, inefficient operations, and other challenges. Let’s dive intro this post to learn more about duplicate management.









