Be in the know on the latest news from our team of experts on CRM, Salesforce, Salesforce Apps, business technology, and more!
Discover Salesforce’s updated Agentforce pricing, designed to eliminate risk and complexity from your AI adoption. Explore flexible payment options, risk-free trials, and how Ribbonfish helps you get started effortlessly.
Discover how Wiley, a leader in educational publishing, transformed its customer service with Salesforce’s Agentforce and AI-powered tools, achieving over 40% efficiency gains and 213% ROI. Learn how tools like Prompt Builder and the Einstein Trust Layer are helping Wiley handle seasonal surges, onboard agents faster, and provide reliable, secure service—setting a new standard for AI-driven customer support in publishing.
One of the sponsors of the IPG Awards is us, Ribbonfish, as we aim to acknowledge outstanding achievements across various sectors of the publishing industry. Join us to discover more about the event’s highlights.
Open Access has transformed how knowledge is shared by providing free access to research worldwide. This approach has not only increased the visibility and impact of research but has also facilitated collaboration among scholars. Follow along this journey to delve deeper into the benefits of Open Access.
Our founder, Marc Defosse, recently did an exclusive interview with Website Planet. Learn more about Ribbonfish and how our dynamic software consultancy is shaping the landscape of vertical business solutions.
Artificial Intelligence (AI) is growing in significance in the digital transformation of many industries, but particularly in publishing. Discover how Ribbonfish’s AI innovations enhance open access and streamline submissions.
Webinars are a great way to connect with your audience and market your brand. Let’s dive into this post to learn what you need to know in order to take your business to the next level.
There are a few ways that you can manage expectations on a project. Let’s find out some tips on this post.
Agile methodologies are growing in popularity and are becoming the preferred option for many companies when doing IT projects. Learn more about Agile methodologies and its benefits.