NEWS AND MEDIA
Be in the know on the latest news from our team of experts on CRM, Salesforce, Salesforce Apps, business technology, and more!
Accelerator Series
Business
Enterprise Tech
Publicity
Publishing
Ribbonfish News
Ribbonfish Reels
Salesforce
ACCELERATOR SERIES
Articles on topics related to Accelerator Series explore the dynamic world of startup accelerators and their impact on the entrepreneurial ecosystem. They cover various aspects such as program structures, mentorship opportunities, funding options, success stories, and the benefits of participating in accelerator programs.
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New Salesforce Agentforce Pricing- Making AI Easier
Discover Salesforce’s updated Agentforce pricing, designed to eliminate risk and complexity from your AI adoption. Explore flexible payment options, risk-free trials, and how Ribbonfish helps you get started effortlessly.
Publishing Accelerator: Propelling Your Way to CRM Success
The Publishing Accelerator is a quick-start package for publishers that you can use to accelerate your Salesforce implementation and access various publisher-specific customizations and extras. Learn more about the Publishing Accelerator in our interview with Sanjeev Dash, Head of Strategy at Ribbonfish.
Salesforce CRM Accelerator for Publishers: What do I Get?
As our client base will attest to, the CRM Accelerator for Publishers offers tremendous value from the get-go. In this article, we summarise what...
BUSINESS
Articles on topics related to Business cover a wide range of subjects including entrepreneurship, marketing strategies, financial management, industry trends, leadership skills, and business ethics.
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Building Trust in the Digital Age: A Practical Guide to Data Compliance
In today’s data-driven world, companies are collecting more customer information than ever before — and with that comes enormous responsibility. By...
Smarter Selling: Why B2B Companies Are Turning to Marketing Automation
In today’s fast-moving digital economy, buyers expect more than a sales pitch. They want personalized journeys, timely follow-ups, and experiences...
CUPA’s Journey to a Unified Marketing Platform
Discover how CUPA partnered with us to build a unified platform that streamlines workflows and centralises data for greater efficiency.
ENTERPRISE TECH
Articles on topics related to Enterprise Tech delve into the latest advancements in business technology, exploring cutting-edge solutions such as cloud computing, cybersecurity, big data analytics, AI and machine learning applications, and enterprise software platforms.
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The Rise of the Agentic Enterprise: Humans and AI as Teammates
Artificial intelligence is no longer limited to chatbots or simple automation. A new model of work is emerging where humans and intelligent AI...
Building Trust in the Digital Age: A Practical Guide to Data Compliance
In today’s data-driven world, companies are collecting more customer information than ever before — and with that comes enormous responsibility. By...
Building AI Tools: Lessons from Real-World Experience
Finley began as an internal experiment, and along the way, we’ve discovered some valuable insights. Let’s discover the lessons we’ve learned.
PUBLICITY
Articles on topics related to Publicity explore the various strategies and techniques used to promote individuals, brands, and organizations.
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CRM Tool: Innovating Salesforce Solutions
Salesforce’s Customer Relationship Management (CRM) tool extends beyond sales, particularly benefiting the complex world of publishing. Unlock the benefits of CRM by reading this post.
Publicity: Learning How to Archive Tags
Publicity by Ribbonfish is the #1 tool for managing lists, such as publicity lists. Read more about our character, named Bill, and learn how you can utilize the Publicity tool.
Publicity: How to Add Contacts to Lists from Contact Records
Publicity by Ribbonfish is the #1 tool for managing lists, such as publicity lists. Meet our character, named Dave, and learn how to quickly add contacts to a list from the contact record.
PUBLISHING
Articles on topics related to Publishing delve into the intricacies of the publishing industry, covering areas such as manuscript preparation, editing processes, book design, printing, digital publishing, and distribution channels.
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New Salesforce Agentforce Pricing- Making AI Easier
Discover Salesforce’s updated Agentforce pricing, designed to eliminate risk and complexity from your AI adoption. Explore flexible payment options, risk-free trials, and how Ribbonfish helps you get started effortlessly.
How Wiley Leveraged Salesforce and Agentforce to Drive 213% ROI and Over 40% Increase in Efficiency
Discover how Wiley, a leader in educational publishing, transformed its customer service with Salesforce’s Agentforce and AI-powered tools, achieving over 40% efficiency gains and 213% ROI. Learn how tools like Prompt Builder and the Einstein Trust Layer are helping Wiley handle seasonal surges, onboard agents faster, and provide reliable, secure service—setting a new standard for AI-driven customer support in publishing.
Celebrating Achievement: Recap of the 2024 IPG Independent Publishing Awards
One of the sponsors of the IPG Awards is us, Ribbonfish, as we aim to acknowledge outstanding achievements across various sectors of the publishing industry. Join us to discover more about the event’s highlights.
RIBBONFISH NEWS
Articles on topics related to Ribbonfish News provide comprehensive coverage of the latest developments and trends in the world of technology and digital transformation. They explore innovative solutions in data management, cloud computing, software development, and IT consulting
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Salesforce Account Plans – A Game-Changer for Strategic Account Management
Effective account management is essential for nurturing customer relationships and driving business growth. Customers have long sought a built-in...
Ribbonfish Partners with That’s IT to Bring Advanced ITSM Workflow Capabilities to Clients in the UK and Beyond
Ribbonfish, a leading end-to-end technology consulting firm, is excited to announce a strategic partnership with That’s IT, the creators of IT Care...
Pledge 1% Partnership: Commitment to Social Responsibility
We are now a proud member of Pledge 1%, a global movement dedicated to reshaping the role of companies in society. Learn more about our decision in being part of this initiative.
RIBBONFISH REELS
Ribbonfish Reels is an engaging podcast series that dives into the world of technology, business insights, and the evolving digital landscape. Hosted by experts from Ribbonfish, the series offers in-depth discussions on innovative trends, industry challenges, and success stories, with a special focus on how technology shapes businesses today.
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Driving Business Value: Jack Geron’s Approach to ITSM
In the 8th episode of Ribbonfish Reels, we welcomed Jack Geron, the visionary founder of IT Care Center, to explore his journey and pioneering contributions to the ITSM landscape.
Leveraging SaaS Strategies for SMBs: Insights from Tomas O’Dea
Let’s dive into the the 7th episode, featuring Tomas O’Dea, delivering valuable takeaways he offered for businesses aiming to stay competitive in a rapidly evolving digital world.
Unveiling the Highlights: Key Takeaways from Ribbonfish Reels
The Ribbonfish Reels Podcast is a series that dives deep into the Salesforce ecosystem, uncovering valuable insights from experts across different fields. Let’s explore the five episodes featuring Lucy Quick, Alejandra Sivori, Pei Mun Lim, Jay Dear, and Elliot Benfield.
SALESFORCE
Articles on topics related to Salesforce delve into the versatile features and applications of the leading customer relationship management (CRM) platform.
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A Smarter Approach to Student Lifecycle Management in Higher Education
Salesforce Education Cloud supports student lifecycle management by connecting every stage of a learner’s journey—from first inquiry to alumni...
Getting Started with Marketing Cloud Next: Building a Sign-Up Form and Landing Page
As more teams begin working with Salesforce Marketing Cloud (Marketing Cloud Next), one of the most common early use cases is also one of the most...
Agentic IT Service for the Modern Workplace
Legacy IT service management is struggling to keep up with today’s fast-moving digital workplace. As organizations continue to evolve and employee...