ITCC
ITCC is an all-inclusive, flexible, low-code ITSM platform, fully scalable to meet the needs of your business.
IT Transformation Starts Here
ITCC makes IT service management challenges simpler and empowers IT professionals.
ITSM
IT Service Management excellence that is fully ITIL aligned.
ESM
Enterprise Service Management solution, from HR to Finance, Legal and Facilities Management.
MSP
Managed Service Provider platform built to boost efficiency, productivity, and business value.
Help Desk
One solution to cover all IT Help Desk Services, for improved quality and delivery.
Overview of ITCC Modules
With a single license, users have unrestricted access to modules including:
Asset Management
Track and control hardware, software, and assets for heightened governance.
Incident Management
Efficiently identify, manage, and resolve incidents thereby improving user experiences.
Problem Management
Proactively address and prevent problems, effectively reducing incident levels.
Service Catalog
Enhance client access to IT services information for streamlined delivery.
Event Management
Boost service availability by consolidating events for quicker issue identification and prioritized response.
Change Management
Consistently plan and manage changes to minimize risks and delays.
Project & Task Management
Improve IT-based capabilities for faster client benefits delivery.
Knowledge Management
Boost knowledge sharing efficiency for better operations and outcomes.
A Closer Look of ITCC
Curious to see how each module looks like? Check out the short videos below for a walkthrough.
Top Benefits of ITCC
Unlock powerful IT Service Management that’s simpler, smarter, and more affordable than ever before.
Single-license solution
Get limitless scalability with a single-license solution—every module, unlimited users, zero restrictions.
Tailored processes to suit your needs
Experience effortless scalability with a plug-and-play solution built on ITSM best practices—fully configurable and ready to deploy instantly.
Simplified, clean, and intuitive CX
Put customers first with an intuitive interface that’s multi-channel, multi-time zone, and multi-language—available on any platform you choose.
Rapid implementation
Scale up in weeks with an agile ITSM solution built for quick implementation, seamless replacements, and rapid expansion across departments.
Continuous innovation
Elevate your ITSM and ESM effortlessly—cloud or on-premise—with cutting-edge technology and innovation at your fingertips.
Want to see how these solutions work for you? Pricing starts at just £48 user/month. Send us an email at contactus@ribbonfish.com to set up a demo.
Who We Are Not For
We recognize that ITCC may not be the perfect fit for everyone. Here are three scenarios where our solution might not align with your needs:
Your company is operating in a highly regulated industry (e.g., insurance, pharmaceuticals, etc)
Your IT team has less than 10 employees
You are happy with your existing ITSM solution
ITCC News and Media
Diesenhaus Reducing IT Personnel Time And Costs Implementing It Care Center
5 Ways to Automate Your IT Workflows and Boost Efficiency
How IT Managers Can Become Business Leaders
Interested TO LEARN MORE?
Get started from just £48 per user/month – no hidden fees, no hassle. Book your personalized demo today!
Human + Machine:
ITSM Synergy Soirée
Join us for an evening full of insights, live demos, and thoughtful conversation. Snacks and refreshments will be served!
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