SALESFORCE

Salesforce is a cloud-based customer relationship management (CRM) platform that enables businesses to connect with customers like never before, helping them discover new prospects, close deals faster, and deliver exceptional service.

OUR SALESFORCE EXPERTISE

We specialize in increased efficiency, reduced costs, and a user experience designed to delight applicants and administrators alike. 

AGENTFORCE

Salesforce’s most recent innovation, Agentforce, aims to revolutionise how companies use AI. 

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DATA CLOUD

Consolidate and integrate data from Salesforce and external sources into Data Cloud. 

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EDUCATION CLOUD

Empowers institutions to put learners first with a unified platform for collaboration and engagement.

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EXPERIENCE CLOUD

Salesforce Experience Cloud is a digital platform designed to help businesses create and manage branded online communities, portals, and websites.  

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MARKETING CLOUD

Salesforce Marketing Cloud meets your needs by offering tools to create, execute, and optimise marketing campaigns. 

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SALES CLOUD

Salesforce Sales Cloud is tailored specifically for sales teams, providing tools for tracking leads, managing opportunities, and forecasting sales. 

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SERVICE CLOUD

Salesforce Service Cloud offers a powerful suite of tools designed to enhance customer experiences, streamline service processes, and empower support teams.  

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SOME OF OUR CERTIFICATIONS

At Ribbonfish, we are committed to delivering the highest level of excellence for our customers. Through our drive for improvement, we are able to exceed expectations. Some of our certifications include:

CERTIFIED

Platform Developer I

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Platform Developer II

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Platform App Builder

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Business Analyst

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User Experience 
Design

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Sharing and Visibility
Architect

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CPQ 
Specialist 

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Experience Cloud
Consultant

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Sales Cloud
Consultant

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Data Architect

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AI Associate

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Advanced
Administrator

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Associate

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JavaScript Developer I

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Service Cloud Consultant

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Administrator

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JavaScript 
Developer I

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Microsoft Certified:  Azure Fundamentals

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WSO2 Certified API Manager Practitioner

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WSO2 Certified Micro Integrator Practitioner

THE RIBBONFISH ADVANTAGE

Here are more reasons why we’re the perfect partner for your company.

We have done it all

We have done this many times over and we can lead you to success.

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We like to communicate

You can count that we’ll always keep you in the loop.
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We pay attention to details

It’s our attention to small things that make us stand out.

We are value-focused

We prioritise what really matters to you and your business.

We are professionals

We are the go-to company for numerous global organisations.

We are experts

We have the technical knowledge and we’ll be there for you every step of the way.

We don't cost a fortune

Our prices are competitive and fair. No surprises bills or charges!

We are tons of fun

Our team is not only capable, but has a great sense of humor too.

SUCCESS STORIES

Accelerating CRM for academic publishers

In response to the common issues faced by publishers worldwide, we developed a Salesforce CRM Accelerator designed specifically for publishers to kick-start their journey to unlocking customer insights and driving customer engagement.

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Complex workflow consolidation

Our journey to assist Macmillan Learning in simplifying and unifying their workflows by implementing Salesforce Service Cloud – enabling them to improve connections with their customers and transform their overall experience.

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Boosting sales with CRM user adoption

Working with the team at Pamoja to optimise workflow, improve reporting and increase sales team usage of the recently implemented Salesforce CRM system – all with the aim to help them free up time focus on making sales.

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