Some of Our Solutions

At Ribbonfish, we specialize in crafting custom Salesforce solutions tailored to each client’s unique challenges and goals.

Powering Possibilities with Our Custom Offerings

Whether it’s streamlining contact management, optimizing user experiences, or enhancing operational workflows, we leverage the full power of Salesforce to deliver flexible, scalable, and high-performing solutions.

AI ACCELERATOR

We deliver impactful AI solutions that drive real results, ensuring you can confidently move from concept to execution.

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APPLICATION AUTOMATOR

Designed to seamlessly with Experience Cloud while delivering a smooth, user-friendly interface.

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CAMPUS CONNECT

Manage applications, automate workflows, and provide a seamless applicant experience—all within a fully integrated, mobile-responsive system.

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DOCGEN

A powerful document automation solution with a rich history of innovation, featuring key components like the DocGen Engine, DocGen Portal, and Salesforce Connect.

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ITCC

An all-inclusive, flexible, low-code ITSM platform, fully scalable to meet the needs of your business. From Support Management and Client Portals to Help Desk, you can access all modules under one license with unrestricted end users.

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Journal Management System

Academic and journal publishers often juggle disorganized spreadsheets, endless email threads, and siloed systems.

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Journal Sales Sync

Simplifies the process of handling subscription data from agents, resellers, and internal sources. 

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NetSuite Connector

Automate processes and enhance efficiency with our Salesforce to NetSuite integration solution.

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PAY 2 PUBLISH

Experience an efficient and transparent OA experience for all your stakeholders with Pay 2 Publish.

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QUICK START

Accelerate success by streamlining your sales process with the world’s #1 CRM

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RibbonPlan

Your lightweight content planner — without the price tag.

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SALES BUDDY

An AI-powered tool to save time, capture insights, and accelerate your sales process. Get early access now!

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SALESFORCE CRM ACCELERATOR

Our Salesforce CRM Accelerator is a ready-to-use solution tailored to university presses. 

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TAG IT

Enhance outreach and engagement with smarter, streamlined contact management.

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TIMESHEET

Timesheet allows you to log work hours and holidays, generate reports, and track projects all in one place.  

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SOME OF OUR CERTIFICATIONS

At Ribbonfish, we are committed to delivering the highest level of excellence for our customers. Through our drive for improvement, we are able to exceed expectations. Some of our certifications include:

CERTIFIED

Platform Developer I

CERTIFIED

Platform Developer II

CERTIFIED

Platform App Builder

CERTIFIED

Business Analyst

CERTIFIED

User Experience 
Design

CERTIFIED

Sharing and Visibility
Architect

CERTIFIED

CPQ 
Specialist 

CERTIFIED

Experience Cloud
Consultant

CERTIFIED

Sales Cloud
Consultant

CERTIFIED

Data Architect

CERTIFIED

AI Associate

CERTIFIED

Advanced
Administrator

CERTIFIED

Associate

CERTIFIED

JavaScript Developer I

CERTIFIED

Service Cloud Consultant

CERTIFIED

Administrator

CERTIFIED

JavaScript 
Developer I

CERTIFIED

Microsoft Certified:  Azure Fundamentals

CERTIFIED

WSO2 Certified API Manager Practitioner

CERTIFIED

WSO2 Certified Micro Integrator Practitioner

THE RIBBONFISH ADVANTAGE

Here are more reasons why we’re the perfect partner for your company.

We have done it all

We have done this many times over and we can lead you to success.

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We like to communicate

You can count that we’ll always keep you in the loop.
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We pay attention to details

It’s our attention to small things that make us stand out.

We are value-focused

We prioritise what really matters to you and your business.

We are professionals

We are the go-to company for numerous global organisations.

We are experts

We have the technical knowledge and we’ll be there for you every step of the way.

We don't cost a fortune

Our prices are competitive and fair. No surprises bills or charges!

We are tons of fun

Our team is not only capable, but has a great sense of humor too.

SUCCESS STORIES

Accelerating CRM for academic publishers

In response to the common issues faced by publishers worldwide, we developed a Salesforce CRM Accelerator designed specifically for publishers to kick-start their journey to unlocking customer insights and driving customer engagement.

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Complex workflow consolidation

Our journey to assist Macmillan Learning in simplifying and unifying their workflows by implementing Salesforce Service Cloud – enabling them to improve connections with their customers and transform their overall experience.

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Boosting sales with CRM user adoption

Working with the team at Pamoja to optimise workflow, improve reporting and increase sales team usage of the recently implemented Salesforce CRM system – all with the aim to help them free up time focus on making sales.

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