Salesforce Simplified: Quick Hacks for Effortless UX
Explore practical hacks to simplify your Salesforce user experience with modern UI features, smarter guidance tools, and interactive automation.
In this webinar, you’ll learn:
I. Explore the Power of the New Cosmos Theme
Salesforce’s new Cosmos Theme introduces a sleek, modern interface designed to reduce visual noise and enhance readability. With improved contrast, faster load times, and fewer clicks required, it’s built to streamline navigation and improve day-to-day efficiency.
II. Guide Your Users with the Power of Path
The Path component provides users with clear, step-by-step guidance throughout business processes, encouraging structured workflows and reducing onboarding friction. It boosts data consistency by prompting users to input the right information at the right time while surfacing critical fields.
III. Use Conditional Formatting and Visibility to Surface the Right Data
With conditional formatting and visibility rules, users can instantly highlight what matters most—without writing a single line of code. Whether it’s showing/hiding components based on profile or record data, or drawing attention to critical insights, this feature enhances decision-making while simplifying the interface.
IV. Build Better Experiences with Screen Flows
Screen Flows bring interactivity and structure to data entry, guiding users through complex processes with ease. By breaking forms into digestible steps, validating inputs in real-time, and automating record updates, teams reduce errors and free up time for higher-value tasks.
V. Go Beyond Limits with Custom Code and Community Tools
When out-of-the-box falls short, custom code steps in to fill the gap—delivering tailored experiences with maximum flexibility. From AppExchange to open-source contributions, the Salesforce community is rich with tools and inspiration.
CASE STUDIES

Marketing Agency Produces Dynamic Product Flyers and Catalogs
The marketing agency adopted DocGen as a solution to automate and speed up the creation of product collateral.

Ending Duplicate Chaos: How a Global Publisher Restored CRM Data Quality
A global publisher’s Salesforce had become cluttered with duplicate Accounts and Contacts — creating chaos for both IT and business teams.

Event Management Firm Automates Invoices and Collaterals with DocGen
Integrating DocGen into the firm’s Salesforce system provided a comprehensive fix for their document generation challenges.

Integration to drive engagement
We worked with the team at Macmillan Learning to implement WS02 Enterprise Service Bus as an integration platform so they could improve the customer service experience and become more proactive as an organisation.

Accelerating CRM for academic presses
In response to the common issues faced by publishers worldwide, we developed a Salesforce CRM Accelerator designed specifically for publishers to kick-start their journey to unlocking customer insights and driving customer engagement.

Boosting sales with CRM user adoption

Streamlining publicity for departments

Improved workflows for publishing teams

Complex workflow consolidation
Our journey to assist Macmillan Learning in simplifying and unifying their workflows by implementing Salesforce Service Cloud – enabling them to improve connections with their customers and transform their overall experience.

Seamless migration for success
Discover how we accelerated the migration of two Salesforce systems within Ocorian providing consistency and integrity in the configuration and minimising disruption to the business during the transition

Systems to support designers

Boost Enrollment with Salesforce Marketing Cloud

Transforming Application Processing and Scheduling with Salesforce

Transforming Author Support and Internal Case Management with Agentforce

Modernising Salesforce for a UK Leadership Non‑Profit
A UK-based leadership development non-profit (a charitable trust) engaged us for a 5-month Salesforce transformation.

Mid-sized Publisher Automates Insertion Orders for Purchased Ad Space
The company needed a better way to quickly and accurately generate insertion orders from Salesforce data and distribute them to media vendors.


