DEVELOPMENT AND IMPLEMENTATION

We specialise in developing on the Salesforce platform, offering tailored solutions across various clouds. Our expertise ensures seamless implementation of both standard and bespoke solutions.

OVERVIEW OF IMPLEMENTATION PROCESS

By placing customers and users at the center of our approach, we ensure that our solutions not only meet but exceed their expectations, driving lasting success. 

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1 - Discover

We collaborate closely with your team to understand your business requirements, objectives, and challenges.  

2 - High-Level Design

We conceptualise the architecture, features, and functionalities of the solution based on the insights gained from the discovery phase.

3 - Detail Design

We map out workflows, data models, and user interactions to ensure a clear blueprint for development. 

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4 - Development

We build and configure the solution on the Salesforce platform, adhering to best practices and ensuring scalability.

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5 - Testing

We perform various tests to validate performance and ensure that the solution meets quality standards and fulfills organisational needs. 

6 - Deployment

We manage data migration, configuration, and ensure a smooth transition, minimising disruption to your operations. 

7 - Training

We equip and empower your team with the knowledge and skills needed to effectively use the new program or solution. 

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8 - Support

We provide dedicated support to address any issues, optimise performance, and evolve the solution as your team or business grows. 

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    DRIVING INNOVATION THROUGH
    CLOUD IMPLEMENTATIONS

    Our commitment to excellence is exemplified by our ability to leverage cutting-edge cloud technologies that transform businesses.

    SOME OF OUR CERTIFICATIONS

    At Ribbonfish, we are committed to delivering the highest level of excellence for our customers. Through our drive for improvement, we are able to exceed expectations. Some of our certifications include:

    CERTIFIED

    Platform Developer I

    CERTIFIED

    Platform Developer II

    CERTIFIED

    Platform App Builder

    CERTIFIED

    Business Analyst

    CERTIFIED

    User Experience 
    Design

    CERTIFIED

    Sharing and Visibility
    Architect

    CERTIFIED

    CPQ 
    Specialist 

    CERTIFIED

    Experience Cloud
    Consultant

    CERTIFIED

    Sales Cloud
    Consultant

    CERTIFIED

    Data Architect

    CERTIFIED

    AI Associate

    CERTIFIED

    Advanced
    Administrator

    CERTIFIED

    Associate

    CERTIFIED

    JavaScript Developer I

    CERTIFIED

    Service Cloud Consultant

    CERTIFIED

    Administrator

    CERTIFIED

    JavaScript 
    Developer I

    CERTIFIED

    Microsoft Certified:  Azure Fundamentals

    CERTIFIED

    WSO2 Certified API Manager Practitioner

    CERTIFIED

    WSO2 Certified Micro Integrator Practitioner

    SUCCESS STORIES

    Complex workflow consolidation

    Our journey to assist Macmillan Learning in simplifying and unifying their workflows by implementing Salesforce Service Cloud – enabling them to improve connections with their customers and transform their overall experience.

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    Seamless migration for success

    Our journey to assist Macmillan Learning in simplifying and unifying their workflows by implementing Salesforce Service Cloud – enabling them to improve connections with their customers and transform their overall experience.

    READ MORE

    Improved workflows for publishing teams

    Find out how our strategic partnership with Springer Nature enabled them to become a technology services provider focusing on systems integration, streamlining, and improving workflow for teams after company merger.

    READ MORE