SALESFORCE ACCELERATORS

Our ‘Accelerators’ are pre-built solutions designed to address common client needs efficiently. By leveraging our accelerators, clients can achieve quicker results at a lower cost.

It provides a combined real-time summary of spend across various channels and publications and includes nifty features such as the ability to raise insertion orders.

Key capabilities include:



Create insertion orders



Customisable and extendable

Integrate with anything



Manage vendors, rates, and discounts

Make ads for your works



Track your expenses across channels and publications

The Author Portal provides a unified view of all author interactions and author data held by the publisher.

It aims to enhance and support your relationship with the author while providing an excellent tool for retention, care, and service.

Key capabilities include:



Check sales figures



Collaborate and manage details

Look into bibliographic data



Request copies / raise cases

Share collaterals



View advertising

Publicity allows you to manage your end-to-end publicity operations from anywhere.

In as fast as six weeks, the core Publicity will be up and running.

Key capabilities include:



Automate your processes



Connect everyone

Make glorious lists



Keep up-to-date on contacts

Use guided flows

Our Publishing Accelerator has hundreds of custom fields specifically designed for publishers.

Furthermore, it is equipped with a title management system and can be easily integrated with other systems (e.g., website store) as needed.

Key capabilities include:



Contains publishing specific objects



Empowers users to manage products

Offers support for different types of accounts



Presents flows, opportunities, and processes

Provides productivity features

Accelerating CRM for academic publishers

In response to the common issues faced by publishers worldwide, we developed a Salesforce CRM Accelerator designed specifically for publishers to kick-start their journey to unlocking customer insights and driving customer engagement.

Streamlining publicity for departments

To help the publicity departments within each of the publishing divisions across the Macmillan Group, we redeveloped and streamlined Salesforce database to allow them to coordinate, track and manage multiple media contacts.

Boosting sales with CRM user adoption

Working with the team at Pamoja to optimise workflow, improve reporting and increase sales team usage of the recently implemented Salesforce CRM system – all with the aim to help them free up time focus on making sales.